Fast, Free Delivery to Your Door

At Modern Hearing, we’re committed to getting your hearing aids to you quickly and safely anywhere in the United States. We work with trusted shipping partners to serve customers efficiently while maintaining reliable service.

Your Order Journey

Total Delivery Time: 2–5 Business Days

Your order generally arrives within 2–5 business days from purchase, including:

•        Processing Time: 1 business day (order preparation and quality checks)

•        Transit Time: 1–4 business days (shipping and delivery)

Business days are Monday through Friday, excluding federal holidays.

What Happens During Processing

While we prepare your order (typically 1 business day), our team:

•        Verifies your payment and billing information

•        Prepares your hearing aids for shipment

•        Conducts quality assurance checks

•        Packages your order securely

Orders placed on weekends or federal holidays will be processed on the next business day.

Shipping That Gives You Peace of Mind

We use trusted shipping partners to ensure your order arrives safely and on time. Every shipment includes:

•        Full tracking information — Know exactly where your package is

•        Free insured shipping — Your order is fully protected against damage, theft, or loss during shipping

•        Signature confirmation (where required) — Secure delivery

Complete Protection: If your package is damaged, stolen, or lost during shipping, we’ll replace it at no cost to you. Your peace of mind is our priority.

Stay Updated Every Step of the Way

Once your order ships, you’ll receive:

•        Shipping confirmation email with your tracking number

•        Regular progress updates on your package’s journey

•        Estimated delivery date so you can plan accordingly

Free Standard Shipping — No Hidden Costs

•        Free standard shipping on all orders within the United States

•        Free insured shipping for damage, theft, and loss protection

•        No minimum order requirements

•        All shipping costs included in your product price

What you see is what you pay — no surprises at checkout.

Simple Delivery Requirements

To ensure smooth delivery:

•        Address verification: Please ensure your shipping address is complete and accurate

•        Availability: Someone should be available to receive the package or provide delivery instructions

•        Identification: Valid ID may be required for delivery confirmation

US Shipping Coverage

We ship throughout the United States, including Alaska and Hawaii. Please note:

•        Alaska and Hawaii may experience slightly longer delivery times

•        APO/FPO/DPO military addresses are supported

•        PO Box addresses may require special handling

If Something Goes Wrong — We’re Here to Help

If you experience any shipping concerns:

•        Delayed delivery: Contact us if your order hasn’t arrived within the expected timeframe

•        Damaged packages: Report any damage immediately upon delivery — we’ll send a replacement at no cost

•        Stolen or lost packages: Contact us immediately — our free insured shipping covers theft and loss during shipping

•        Incorrect address: Contact us immediately if you provided an incorrect address

Questions? We’re Always Happy to Help

For shipping questions or concerns:

•        Email: support@trymodernhearing.com

•        Response Time: Within 24 hours during business days

Our business days are Monday through Friday, excluding federal holidays.

Ready to Get Started?

Your journey to better hearing is just days away. With free shipping throughout the US, full insured shipping protection, and our friendly support team, we make it easy to get the hearing aids you need delivered safely to your door.